Refund Policy

Effective Date: May 8, 2025

Thank you for subscribing to Lina AI. This Refund Policy outlines the terms under which refunds may be issued for purchases of Lina AI subscription plans.

1. General Policy

Lina AI is a subscription-based service. All payments are billed in advance and are non-refundable, including:

• Monthly and annual subscription fees
• Charges for upgrades or add-ons
• Renewal fees after the billing date

2. Free Trial

We offer a free trial period (if applicable) to allow you to evaluate the Service before making a payment. If you do not wish to continue, you must cancel your subscription before the end of the trial period to avoid charges.

3. No Partial Refunds

We do not offer refunds or credits for partial subscription periods, unused features, or downgrades made during an active billing cycle.

4. Exceptional Circumstances

We may, at our sole discretion, offer refunds in the following cases:

• You were charged due to a technical error (e.g., duplicate payment)
• Fraudulent or unauthorized payment was made using your account
• You experienced a critical service failure and contacted us within 7 days of the issue

To request a refund under these conditions, contact us at contact@secondboost.io with your account details and a clear explanation.

5. Cancellation of Subscription

You may cancel your subscription at any time. Cancellation will stop future billing but will not result in a refund for the current billing period. Your access to premium features will continue until the end of your current term.

6. Payment Disputes

If you initiate a chargeback or dispute a payment without contacting us first, your account may be suspended or terminated. Please reach out to our support team before filing any dispute.

7. Contact Information

If you have any questions or believe you are eligible for a refund, please contact:

SecondBoost Inc.
B2, K-Square 2 bldg, 374, Gangnam-daero, Gangnam-gu, Seoul, Republic of Korea
Email: contact@secondboost.io